CNWL

Sexual Health Services
in London and Surrey

Surrey Sexual Health and Contraception

There is a new strain of Mpox in Africa, please see here for updates.

If you have developed a rash/sore or ulcer and you or someone you have been in contact with has travelled to the countries below within the last 21 days, do not attend our service.  Please contact 111.

Democratic Republic of the Congo, Central African Republic, Burundi, Rwanda, Uganda, Kenya, Cameroon, Gabon, Angola, South Sudan, Tanzania, Zambia.

Online services

To request contraception (pill, patch and vaginal ring) online, please click here. 

Please request repeat contraception a month before your current supply of medication finishes.

For STI testing, if you want a check-up but do not have symptoms you can click here to order a home testing kit. Watch a helpful video with information about getting tested on this link and a film about self testing here

If you have not received your home-test results 7 days after returning the kit, please email: cnw-tr.surreyselftest@nhs.net

Please complete and return the paperwork included in your kit to ensure the sample can be processed. 


Additional information/tips to note for sample taking

Please read the instructions leaflet that is included in the test pack before attempting to take the samples.

To make it easier to draw blood from your finger, your hands must  be warm and clean.

There are 3 lancets (for the finger prick blood test) included in the pack.

If you use all 3 lancets and are still unable to get the blood sample, you can request more lancets at cnw-tr.surreyselftest@nhs.net

Alternatively, you can phone 01483 675389 9.15am-12.30pm to book an appointment for a blood test at one of our clinics.

Our clinics

We provide clinical services from the following locations in Surrey. Please click on the links below to get details about the services offered, and how you can book an appointment.

The majority of our appointments are available to book online. Please scroll down to the table on the clinic pages and select the appropriate appointment type so that you are seen by the correct clinician. If you book the wrong appointment it is likely we will be unable to meet your needs and you will need to book another appointment.

Appointments are usually booked up quickly and are released daily or weekly depending on the type of appointment (please see details when booking). Sometimes appointments become free should another patient cancel so please keep checking the website for available appointments.

If you are directed to call the booking office by the website or require additional support during your appointment for example if you have mobility issues, a learning disability or require a translator please ring the telephone line. The phone lines are usually busiest at the beginning of the day so you may wish to call mid-morning.

If you need to cancel your appointment please email CNWL.surreysexualhealth-cancelappointment@nhs.net. This email address cancelling appointments only.

 

Emergency contraception or post-exposure HIV prevention

You can walk in and wait to Buryfields Clinic or Earnsdale Clinic, Monday to Friday, 9am to 3pm for emergency contraception (EC) or post-exposure HIV prevention following sexual exposure to HIV in the last 72 hours (PEPSE). 

Please note that this is an emergency service for EC and PEPSE only and there may be a wait to be seen if the clinic is busy. Please arrive at least one hour before the end of the walk-in times.

Surrey young people’s services (for under 25s)

We offer free and confidential support for young people

Online services

To request contraception (pill, patch and vaginal ring) online, please click here

If you are 16-25 years of age, you can order a quick access chlamydia/gonorrhoea urine test kit via the Chlamydia Screening Programme (CSP) click on this link. Please note this test does not include blood testing.

If you have no symptoms but want to check you don't have any sexually transmitted infections click here to order a home testing kit which also includes HIV and Syphilis.

Kits are delivered discreetly to your door.  Watch a helpful video with information about getting tested on this link and a film about self testing here. 

Clinics

You can also book an appointment at one of our three hubs

If you are 13 to 15 years old you can

  • Book an appointment online, or
  • Call the telephone line, or
  • Walk-in and wait at our Buryfields Clinic, Guildford or Earnsdale Clinic, Redhill Monday to Friday 9am to 3pm

See our Easy Read leaflet, which tells you more about our sexual health clinics and what we can do to help you.

We also have a leaflet for young people too with more information about how to look after your sexual health. Download it here

 

Free condoms for under 25s


PrEP 

  1. PrEP is a medication taken by people who are HIV-negative to stop them contracting HIV. It is up to 99% effective when taken correctly.
  1. PrEP works by stopping the HIV virus from entering the cells in your body that it uses to reproduce itself. In this way, if you are taking PrEP correctly and you’re exposed to HIV, it can’t become established in you body. 
  1. PrEP is for anyone at increased risk of acquiring HIV. 

For more information on PrEP and how to book an appointment click on this link.

Emergency walk-in and wait

Our clinics offer emergency contraception (for use if you've had unprotected sex in the last 24 hours) and emergency PEP if you think you've been exposed to HIV. See our clinic pages to find the walk-in and wait times.  Pharmacies and GPs also offer emergency contraception. 

For a list of Pharmacies offering free chlamydia testing and treatment and emergency contraception please click on this link

Service information for people with learning disabilities

We have three Sexual Health Clinics in Surrey that can help and support you to stay safe when having sex. 

See our Easy Read leaflet, which will make you aware of the sexual health clinics and what we can do to help you.

How to contact the service if you are Deaf or hard of hearing

If you are Deaf or hard of hearing you may wish to use our dedicated texting facility to contact the service.  Please contact us on 07801 629974.  Please note we are unable to answer any clinical questions via this service.  If you need to make an appointment please state this in your text.  This number is monitored Monday to Friday between 10am to 3pm.

Free condoms for under 25s

Sign up here to find your nearest outlet to collect condoms 

Sexual Health outreach and training in Surrey

We provide awareness training sessions - details below.

Free online training for professionals

  • Condom distribution scheme training for professionals working with young people: Regular dates available Sign up here
  • Training on how to access sexual health services for professionals working with people over 25 years old: Regular dates available Sign up here

Free online training for all school staff

  • For teachers working in Surrey only. Regular dates available. Sign up here

Free training for pharmacy staff 

We can also provide bespoke training on Sexual Health to meet the needs of your staff in providing the services that they do. For example LGBTQ+ awareness and Sexual Health. Any bespoke training would need to be for a minimum of 8 people and would also be free of charge. This can be via Teams or face to face. For more information please email cnw-tr.admin.outreach@nhs.net to discuss your requirements.

Videos about sexual health
Input from patients about our services

The Surrey sexual health team are keen to get input from patients about our services and any changes we may make in the future (such as updating our website).

If you are interested in being involved please contact the feedback team at feedback.cnwl@nhs.net

About the Sexual Wellbeing logo and what it means