CNWL

Sexual Health Services
in London and Surrey

Earnsdale Clinic 2 Whitepost Hill
Redhill, RH1 6BD

Earnsdale Clinic

There is a new strain of Mpox in Africa, please see here for updates.

If you have developed a rash/sore or ulcer and you or someone you have been in contact with has travelled to the countries below within the last 21 days, do not attend our service.  Please contact 111.

Democratic Republic of the Congo, Central African Republic, Burundi, Rwanda, Uganda, Kenya, Cameroon, Gabon, Angola, South Sudan, Tanzania, Zambia.


Earnsdale Clinic, Redhill offers free and confidential sexual health services. This includes STI (sexually transmitted infection), HIV testing and contraceptive services.

Please do not attend our clinic if you have a current positive Covid result.

Before booking an appointment, please review all the options listed in the table below. Appointments are released regularly, please check for availability.

If you require additional arrangements such as an interpreter or have any disabilities please call 01483 675 389 to speak to a member of staff. If you are Deaf or hard of hearing please text us on 07801 629974. This number is monitored Monday to Friday between 10am to 3pm.

Please arrive 15 minutes before your appointment.  To ensure you are seen by the appropriate clinician there may be a short delay in your appointment time and you may not be seen in the order that you arrived. Please allow up to 2 hours for your visit as you may require some diagnostic tests.

Please arrange childcare as our staff are unable to look after your children while you attend your appointment

If you need to cancel your appointment please email CNWL.surreysexualhealth-cancelappointment@nhs.net. This email address is for cancelling appointments only. 

Please scroll down to review all the options listed in the table below.

Input from patients about our services

The Surrey sexual health team are keen to get input from patients about our services and any changes we may make in the future (such as updating our website).

If you are interested in being involved please contact the feedback team at feedback.cnwl@nhs.net


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Address

2 Whitepost Hill
Redhill, RH1 6BD

General clinic appointment opening times

Monday: 9.00am to 4.30pm

Tuesday: 9.00am to 6.30pm

Wednesday: 9.00am to 4.30pm

Thursday: 9.00am to 6.30pm 

Friday: 9.00am to 4.30pm 

We provide an emergency walk-in and wait service for emergency contraception or Post-exposure HIV Prevention (exposed to HIV in the last 72 hours) at Buryfields Clinic, Guildford or Earnsdale Clinic, Redhill, Monday to Friday 9am to 3pm (please note we are closed Bank Holidays).

 

Booking Office Opening Times

Monday - Friday

Call us on 01483 675 389, 9.15am to 12.30pm

Closed in the afternoon on the 1st and 3rd Wednesday of every month for staff training

 

 

Online booking How to book

Walk-in and Wait services

When to walk-in and wait

I have been sexually exposed to HIV and need PEP (post-exposure prophylaxis).  PEP needs to commence within 72 hours of exposure

PEP walk-in and wait

  • Monday to Friday 9am to 3pm

I need emergency contraception

Emergency Contraception walk-in and wait

  • Monday to Friday: 9am to 3pm

Alternatives: pharmacists, GP, walk-in clinics and A&E. Visit the Healthy Surrey website for further details.

I am aged 13-15 years old

You can attend our services as listed below

Or

You can walk-in and wait

Monday to Friday:  9am to 3pm

I am 19 or under and require sexual health or contraception services including implants (but not a coil)

 

Attend our Young People’s Clinic for 13-19 years old on Tuesday’s 3pm to 6pm. This service commences from Tuesday 2 April 2024. 

Book online or attend our services as listed below

 

Sexual Health Services including PrEP (excluding Contraception)

Please read all options before selecting the choice that best meets your needs:

Appointments are released up to 2-3 weeks in advance

I need a sexual health check-up. I have no symptoms (nothing wrong)

Order a home testing kit

Walk in and collect a kit from the reception desk

 A Surrey postcode is required for these services.

Aged 17 years or under, Book online 

Aged 18+ Book online
Appointments are released two weeks in advance

I would like to start PrEP (HIV prevention medication) or have received PrEP from CNWL previously and need a repeat prescription

Find out more information on PrEP.

Book online 
Appointments are released two weeks in advance

 

  • I have, or think I have genital warts
  • I need a follow-up appointment in the Nurse Treatment Clinic
  • I need a vaccination. Please note we do not offer travel vaccines

Book online 

Surrey nurse appointments can be booked up to two weeks ahead.

OR

Call us on 01483 675 389
Monday to Friday between 9.15am to 12.30pm 

I have other sexual health symptoms or concerns.

This includes those who have been in sexual contact with someone with an infection.

OR I am under 18 and wish to have a sexual health check-up (no symptoms)

Book online                                                               Surrey general appointments are released 48 hours in advance​Call us on 01483 675 389
Monday - Friday, 9.15am to 12.30pm

I'm under 25 and want to sign up to get free condoms

Sign up here 

Contraception Services: Please read all options before selecting the choice that best meets your needs:

Our online appointments are usually booked up quickly. If you cannot find a suitable appointment, then please check back again soon. Appointments are released up to 2-3 weeks in advance

I have pain/problems with an IUC (Coil) or and Implant fitted within the last 4 weeks

To book an appointment, call us on 01483 675 389 Monday to Friday between 9.15am to 12.30pm 

I am aged 18-50 requesting one of the following:

  • Repeat combined oral contraception
  • New/Repeat Progesterone Only Pill
  • Contraceptive Patch
  • Contraception Ring

Request online 

Please note you need to have a Surrey postcode to access this service

I am 18 or above require a telephone appointment for one of the following contraceptive services:

  • Discuss contraception options
  • Contraceptive Pill, patch or ring
  • Advised by on-line services team to book telephone appointment
  • I am over 55 requiring pre-implant/IUT consultation for contraceptive purposes . Please note we are unable to provide Hormonal Replacement Therapy (HRT) please visit your GP.

We advise all patients under 25 and those over 25 who have had a change in partner to have a sexual health check-up by ordering a home testing kit on-line

To book a telephone appointment, call us on 01483 675 389 Monday to Friday between 9.15am to 12.30pm.

Your telephone appointment

  • Find a quiet, confidential area.
  • Be ready to receive your call 20 mins either side of your appointment. The call will take approximately 20 mins.
  • You know the first day of your last menstrual period
  • Current weight and Blood Pressure measured within the last one month
  • If required medication will be sent by post and may require a signature

To access online or telephone appointments we will require your height, weight and BP

Walk-in during opening hours to Earnsdale in Redhill, Buryfields in Guildford, or Woking Clinics

Some GP surgeries and pharmacies also have height, weight and BP machines you can use.

I require one of the following contraceptive services:

  • 17 years or under
  • Require an injectable form of contraception
  • Require a COIL removal only
  • Wish to discuss contraception options
  • Problems with an Implant or COIL fitted over 4 weeks ago
  • Contraceptive Pill, patch or ring
  • Contraceptive Diaphragm/Cap

These appointments are not for Implant fitting and/or removal or COIL fitting.

Book a clinic appointment online

I am aged 18-55 and I need an implant fitting and/or removal

(implants are inserted in the arm)

Please visit this page to watch a short video before you book an appointment 

Book online 

I am aged 18-55 and I need an appointment for a coil fitting or replacement

Please visit this page to watch a short video before you book an appointment 

Book online 

Transport Information

  • Parking Icon

    Parking

    Standard unmarked and undesignated on street parking is available, some are time-limited

  • Bus Icon

    Bus

    Nearest bus stop is Shaws Corner on Hatchlands Road. The buses that stop there are 420 and 435

  • Rail Icon

    Rail

    Redhill (nearest station)