You may access and use this website if you agree to be legally bound by the terms set out below. If you do not agree to be legally bound by those terms please do not access and/or use www.sexualhealth.cnwl.nhs.uk
www.cnwl.nhs.uk is only intended for use by people who live in England.
Changes to terms
Who manages this website?
This website is managed by Central and North West London NHS Foundation Trust (CNWL).
What information do we collect?
We collect the following information from people visiting the website:
- Site usage information, using cookies and page tagging techniques
- Personal and sensitive personal data:
If you submit an order for a Surrey home self-test kit, we collect personal and sensitive personal data (as described in the Data Protection Act 1998) from you.
We only collect data in response to questions we need to ask to make sure you get the right home self-test kit, care and treatment and, information that we are required to collect for anonymous bulk reporting for health planning and monitoring.
Personal data is data that relates to an identifiable living person and can include your name, address, date of birth etc. Sensitive data can include information relating to a data subject’s race or ethnicity, political views, religious or other beliefs, physical or mental health/conditions, sexual orientation and the commission or alleged commission of an offence, or proceedings or sentence relating to offence or alleged offences.
CNWL collects the following information when you submit an order for a Surrey home self-test kit:
- Date of birth
- Post code
- Mobile number
- Email address
- Country of birth
- Sexual orientation.
How we use your information
- We use information collected from cookies and page tagging to improve the content and design of the website
- If you submit an order for a Surrey home self-test kit:
We record your information securely in our clinical system. This information is deleted from our website after 30 days in line with information governance regulations.
When you submit an order for a Surrey home self-test kit, you are consenting to allow CNWL to share information with our third party supplier, The Doctors Laboratory Limited (TDL), who supplies our home self-test kits to you by post and carries out the testing on your returned samples. Information and results are shared through a secure link.
This information will not be processed further by TDL but will be stored securely.
As an NHS Trust, we are required to carry out anonymous bulk reporting for health planning and monitoring. These reports do not include any personal details.
CNWL will never share your information with other organisations for marketing, market research or commercial purposes. CNWL doesn’t pass on your personal information to any other website.
For more information about your health records, visit CNWL’s main website.
Google Analytics is an analytics product that CNWL uses to do things such as keep track of the number of visitors to the site and the length of their stay. When you visit our website, Google Analytics will deposit the cookies on your computer to enable us to obtain this information.
The metrics obtained through the use of first-party Google Analytics cookies do not include any information that would allow CNWL to identify visitors individually to the website; the data is anonymous. The anonymised data that is collected is stored on Google’s servers.
The Google Analytics data sharing policy offers CNWL the option to share analytics data either ‘Anonymously with Google and others’ or with ‘Google products only’. UK government websites that use Google Analytics have been advised not to select either of these options. CNWL has chosen not to share the analytics data in either of these ways.
Full details on the cookies set by Google Analytics are published on the Google website. Google also publishes a browser add-on to allow you to choose that that information about your website visit is not sent to Google Analytics.
- Read more about cookies set by Google Analytics on the Google website
- Find out more information about the Google Analytics opt-out browser add-on on the Google website
- What personal information CNWL collects
- How CNWL uses your personal information
- When (if ever) CNWL shares your personal information with someone else
Third party content and linking to other websites
Following a link to another website
Following a link to this site from another website
These policies will explain how they collect and use your personal information, and whether they pass this on to websites they link you to.
Third-party website content
Data Protection Notice
Under the Data Protection Act, CNWL must protect any information collected from you. We use leading technologies and encryption software to protect your data, and maintain strict security standards to prevent any unauthorised access to it.
Access to your information
For a copy of any information collected about you through any of the above methods, please email: firstname.lastname@example.org