Surrey Sexual Health and Contraception
- Service Information for people with additional needs
Service Information for People with Learning Difficulties and additional needs
Our Sexual Health Clinics in Surrey are here to help you stay safe and informed about sexual health.
For more details, please see our Easy Read leaflet. This provides simple, clear information on what to expect at our clinics and the support we offer.
Mobility Issues
Appointments can be booked online. If you would like to inform us of any mobility needs in advance, please call our helpline on 01483 675 389 (Monday to Friday, 10.00am to 12.30pm).
Deaf or Hard of Hearing
We offer a dedicated text service for those who are deaf or hard of hearing.
Text us at 07801 629974 (Monday to Friday, 10am to 3pm). Please note this line is for non-clinical inquiries. If you need to make an appointment, please include this request in your message.
Interpretation Services
- Website Translation: Use the Google “Select Language” option at the top left of the webpage to read information in your preferred language.
- Appointment Interpretation, Including British Sign Language: For confidentiality, patients are initially seen alone, and we do not use friends or family as interpreters. To arrange a translator for your appointment, please call 01483 675 389 (Monday – Friday, 10.00 am to 12.30 pm) so we can prevent any delays on the day of your visit.
- Gonorrhoea Test of Cure
Gonorrhoea Test of Cure
If you have been treated for gonorrhoea in one of our clinics, it is essential to confirm that your treatment has been effective by taking a test of cure after 3 weeks from the day your treatment started.
If You Were Treated at Another Service
Please book an appointment through our online booking system.
If You Still Have Symptoms
It’s important to be seen in person. Please book an appropriate appointment at Buryfields, Earnsdale, or Woking Clinics via our online booking system. Choose the appointment type based on your age and symptoms you are experiencing.
How to Get a Test of Cure (No Symptoms)
Option 1: Home Testing Kit Provided at Treatment
If you are a Surrey resident and received a home testing kit at the time of treatment, return the kit as directed.
Option 2: Order a Home Testing Kit Online
If you are a Surrey resident aged 16 or over, you can order a kit online here. If you’ve already ordered one in the past 4 weeks, please email: cnw-tr.surreyselftest@nhs.net.
Option 3: Collect a Home Testing Kit
Surrey residents aged 18 or over can collect a home testing kit from:
- Buryfields, Earnsdale, or Woking Clinics during the following hours:
- Monday: 9:00 am – 4:30 pm
- Tuesday: 9:00 am – 3:00 pm
- Wednesday: 9:00 am – 1:00 pm
- Thursday: 9:00 am – 6:30 pm
- Friday: 9:00 am – 4:30 pm
Option 4: Book an Appointment
Alternatively, you can book a test of cure appointment at one of the following clinics:
- Buryfields Clinic: Second Floor, 61 Lawn Road, Guildford, GU2 4AX
- 13–19-Year-Olds:
- Walk-in Clinic: Tuesdays, 3:00 pm – 6:00 pm
- Book a Tuesdays Young People’s Appointment Online here
- 13–17-Year-Olds: Book a Nurse Appointment Online here
- 18+: Book a Quick Check Appointment Online here
- 13–19-Year-Olds:
- Earnsdale Clinic: 2 Whitepost Hill, Redhill, RH1 6BD
- 13–19-Year-Olds: Book a Tuesdays Young People’s Appointment Online here
- 13–17-Year-Olds: Book a Nurse Appointment Online here
- 18+: Book a Quick Check Appointment Online here
- Woking Clinic: Woking Hospital, Heathside Road, Woking, GU22 7HS
- 13–19-Year-Olds: Book a Young People’s Appointment Online here
- 13–17-Year-Olds: Book a Nurse Appointment Online here
- 18+: Book a Quick Check Appointment Online here
- Buryfields, Earnsdale, or Woking Clinics during the following hours:
- How to contact us
How to Contact Us
For information on how to contact us please see below:
Asymptomatic Online Screening
- Postcode Not Accepted / Ordering Issues:
- Book a clinic appointment on-line
- Or for queries regarding ordering a kit email cnw-tr.surreyselftest@nhs.net.
- Difficulty Obtaining a Blood Sample:
- If you've used all 3 lancets and still can’t obtain enough blood, request additional lancets at cnw-tr.surreyselftest@nhs.net,
- or book an appointment at one of our clinics.
- Missing Results:
- If you haven’t received your test results 7 days after returning your kit, please email cnw-tr.surreyselftest@nhs.net.
Online Contraception Services
- Postcode Not Accepted / Ordering Issues:
- Book a clinic appointment on-line
- Or for queries regarding ordering email cnw-tr.onlineservices@nhs.net
- Prescription Not Received:
- Email the contraception services team at cnw-tr.onlineservices@nhs.net
Test Results following a Clinic Appointment
- Results Not Received:
- If you haven’t received your results 7 days after a clinic visit, email cnwl.sh-results@nhs.net
Appointment Cancellations
- To Cancel Your Appointment:
- If you booked online, reply to the confirmation text to cancel,
- or email CNWL.surreysexualhealth-cancelappointment@nhs.net (for cancellations only).
Helpline
- Helpline Number: 01483 675 389
Please call the helpline if you are experiencing difficulties using the on-line booking system, need to book a contraceptive telephone appointment or have a learning disability, require a translator or have additional needs.
Operators cannot provide results or access additional appointments beyond those available online
- Available Monday – Friday, 10.00am to 12.30pm
- Postcode Not Accepted / Ordering Issues:
- Sexual Health training for professionals in Surrey
Surrey Sexual Health Promotion Team
The team offers free, confidential outreach services across Surrey, with a focus on:
- Young People
- LGBTQ+ communities
- Minoritised ethnic groups
- People with disabilities
- Sex industry workers
- Men who have sex with men (MSM)
We offer a variety of free training for Surrey Professionals and organisations please visit our Eventbrite page for upcoming events and to book tickets.
For Groups of 8+
For advice on bespoke training for groups of 8+ (Teams or in-person) or to discuss your requirements email cnw-tr.admin.outreach@nhs.net
For Surrey Pharmacy Staff
Sexual Health, C-Card & Chlamydia/Gonorrhoea Testing. Required for EHC and condom scheme delivery. Upcoming dates (click date to book):
-
- Wednesday 17th September 2025 7pm Click here to book
- Monday 10th November 2025 7pm Click here to book
- Wednesday 11th Feb 2026 Click here to book
- Videos about sexual health
Videos about sexual health and HIV
- Find out more about the free condom scheme on this video link (goes to YouTube)
- Information about getting tested on this link
- Information about GPs and pharmacy services on this link
- Location and travel information for Surrey Clinics
Sexual Health and Contraceptive Services
We offer free, confidential sexual health and contraceptive services, ensuring your privacy and care are prioritised.
To book an appointment, please use our online booking service.
Locations and Opening Times:
For further information and transport links, please click on the clinic name.
- Buryfields Clinic
Open: Monday to Friday (closed on Bank Holidays) - Earnsdale Clinic
Open: Monday to Friday (closed on Bank Holidays) - Woking Clinic
Open: Monday to Friday (closed on Bank Holidays) - Epsom Young People’s Clinic
Open: 1st and 3rd Thursday of each month - Weybridge Young People’s Clinic
Open: 2nd and 4th Thursday of each month - Oxted Young People’s Clinic
Open: 4th Wednesday of each month
- Buryfields Clinic
- Input from patients about our services
Help us Improve Our Services
The Surrey sexual health team are keen to get input from patients about our services and any changes we may make including our recent website improvements and any future developments.
If you are interested in being involved please contact the feedback team at feedback.cnwl@nhs.net
