Surrey Helpline

Supports those needing additional assistance, it is not an appointment booking service, all our appointments are booked online.

Interpreters including British Sign Language:

Contact the Surrey helpline in advance. For confidentiality purposes patients are seen alone, and we do not use friends or family as interpreters. 

Results are not given over the phone. If you haven’t received your results 7 days after a clinic visit, email cnwl.sh-results@nhs.net

Helpline: 01483 675 389.

Monday to Friday 9.15am to 12.30pm

 

Surrey Text Service (Deaf/Hard of Hearing):

Text 07801 629974 (Monday to Friday, 10am to 3pm).

Non-clinical queries only. For appointments, please include your request in the message.

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Help us Improve Our Services

The Surrey sexual health team are keen to gain input from patients about our services. If you are interested in being involved please contact the feedback team at feedback.cnwl@nhs.net