CNWL

Sexual Health Services
in London and Surrey

Sexual health and contraception

Please note: Our phone lines are currently down due to an IT issue. We are looking into this issue and hope to resolve it as soon as possible. We apologise for any inconvenience caused


Important information about Monkeypox; please read this information before booking an appointment. 

London contraception and sexual health

Online services

Online services are provided by Sexual Health London (SHL). Residents of most London boroughs can request STI home testing kits and now also contraception (pill, patch or ring) via SHL.

Check if you are eligible and order your STI home testing kit or contraception on the SHL website.

Our clinics

We provide clinical services from the following locations in London. Please click on the links below to get details around the services offered, and how you can book an appointment:

Emergency contraception or post-exposure HIV prevention

You can walk in to most of the clinics above (please click for details on location and opening times) for emergency contraception or post-exposure HIV prevention (exposed to HIV in the last 72 hours).

NHS emergency hormonal contraception service for people under 25 in Barnet

In Barnet, people under 25 can access two things for free:

  • Emergency contraception at pharmacies (morning after pill) and
  • Emergency long acting contraception (such as the coil) at specified GP practices.

Find out more about the service on our web page.

Surrey contraception and sexual health

Monkeypox vaccination

There is currently an outbreak of Monkeypox in the UK; see latest the information.

There is a limited number of bookable appointments for eligible patients. Due to the limited supply of monkeypox vaccine available and to help ensure people at highest risk of monkeypox can get a vaccine, please do not book one if you are not eligible. Over time, as supplies increase vaccines will be offered to more people. To check if you are eligible and for our available appointments, please visit our dedicated web page.

Online services

To request contraception (pill, patch and vaginal ring) online, please click here

For STI testing, if you want a check-up but do not have symptoms you can click here to order a home testing kit. Watch a helpful video with information about getting tested on this link and a film about self testing here

Our clinics

We provide clinical services from the following locations in Surrey. Please click on the links below to get details around the services offered, and how you can book an appointment:

We are receiving a high number of calls and waits are longer than usual. Our telephone lines are usually busiest at the start of the day so you may wish to call mid-morning or in the afternoon. Appointments are usually booked up quickly and are released as often as we are able to and sometimes become free should another patient cancel, so please try calling us again.

Emergency contraception or post-exposure HIV prevention

You can walk in to Buryfields Clinic or Earnsdale Clinic on Monday, Tuesday, Thursday and Friday 1.30pm to 4pm and Wednesday 9.30am to 12pm for emergency contraception (EC) or post-exposure HIV prevention following sexual exposure to HIV in the last 72 hours (PEPSE).  

Please note that this is an emergency service for EC and PEPSE only and there may be a wait to be seen if the clinic is busy. Please arrive at least one hour before the end of the walk-in times.

From Monday 5 December 2022, the walk in times for EC and PEPSE will be changing to Monday to Friday 9am to 1130am at Buryfields Clinic and Earnsdale Clinic.

Service information for people with learning disabilities

We have three Sexual Health Clinics in Surrey that can help and support you to stay safe when having sex. 

See our Easy Read leaflet, which will make you aware of the sexual health clinics and what we can do to help you.

Free condoms for under 25s

Sign up here to find your nearest outlet to collect condoms 

Sexual health outreach in Surrey

CNWL’s Health Promotion Team provide free and confidential sexual health outreach services. 

We provide awareness training sessions - details below

Free online training for professionals

  • Condom distribution scheme training for professionals working with young people: Regular dates available Sign up here
  • Training on how to access sexual health services for professionals working with people over 25 years old: Regular dates available Sign up here

Free online training for all school staff

  • For teachers working in Surrey only. Regular dates available. Sign up here

Free training for pharmacy staff 

We can also provide bespoke training on Sexual Health to meet the needs of your staff in providing the services that they do. For example LGBTQ+ awareness and Sexual Health. Any bespoke training would need to be for a minimum of 8 people and would also be free of charge. This can be via Teams or face to face. For more information please email cnw-tr.admin.outreach@nhs.net to discuss your requirements.

Videos about sexual health 

 

Surrey young people’s services (for under 25s)

We offer free and confidential support for young people

Online services

To request contraception (pill, patch and vaginal ring) online, please click here

If you have no symptoms but want to check you don't have any sexually transmitted infections click here to order a home testing kit (delivered discreetly to your door). Watch a helpful video with information about getting tested on this link and a film about self testing here

Clinics

Your can also book an appointment at one of our three hubs


See our Easy Read leaflet, which tells you more about our sexual health clinics and what we can do to help you.

We also have a leaflet for young people too with more information about how to look after your sexual health. Download it here

 

Free condoms for under 25s

  • Check where your nearest collection point is here for free condoms
  • Then sign up here to the scheme 
  • Find out more about the free condom scheme on this video link (goes to You Tube)

Emergency walk-in and wait

Our clinics offer emergency contraception (for use if you've had unprotected sex in the last 24 hours) and emergency PEP if you think you've been exposed to HIV. See our clinic pages to find the walk-in and wait times.  Pharmacies and GPs also offer emergency contraception. 

For a list of Pharmacies offering free chlamydia testing and treatment and emergency contraception please click on this link

PrEP

PrEP is a medication taken by HIV negative people to reduce their chance of contracting HIV.  Information and guides on PrEP are available from i-base

London PrEP services

Repeat PrEP prescriptions

If you have previously received PrEP from us and need another supply, please follow one of the options below:

  • If you are over 40 years old or it has been over six months since you had blood tests done in a clinic, call us on 020 3317 5252 to make an appointment with a nurse
  • If you are under 40 years old and have had blood tests done in clinic in the last 6 months, please book an online STI screen, including HIV test, via SHL*.  Once you have your results please book online.   

*If you are unable to access online testing please call us on 020 3317 5252 for an appointment.

If you would like to start PrEP

Appointments to start PrEP are available at Mortimer Market Centre (Camden), Archway Centre (Islington), Edgware (Barnet) for:

  • Men who have sex with men and trans women who have had condomless sex anal sex in the last 6 months
  • People whose partner is HIV positive and is having condomless sex, unless their partner has been on HIV treatment for 6 months and their viral load is <200
  • Anyone who was registered on the Impact PrEP trial with another service or has received PrEP from another clinic

If any of these apply to you, or if you are concerned about your HIV risk and would like to discuss it, please call us on 020 3317 5252 for an appointment.

Surrey PrEP services

If you live in Surrey and would like to start PrEP or need a repeat prescription, call us for an appointment on 01483 675389, Monday - Friday 9.30am – 4.30pm.

What is PrEP? And how does it work?

Our Specialty Registrar Dr Arthur Wong explains exactly how PrEP works and the benefits of taking the medication.

 

Camden and Islington Young Peoples Service

This service offers free, confidential service for people under 25 to access to sexual health screening, contraception, pregnancy testing and wellbeing support. 

Visit our web page to find out how to access the service.

Haringey Young Peoples Services and LARC (coils and implants) for all women

Our service offers free and confidential sexual health services for young people under 25 and Long Acting Reversible Contraception (LARC) e.g. Coil and Implant for women of all ages.

How to book an appointment

To book an appointment at one of our clinics, please click on the following locations:

Walk in Clinic for under 19 year olds

We also run walk in clinics at

  • Morum House on Thursdays from 4pm to 7pm
  • Lordship Lane on Tuesdays from 4pm to 7pm

If you are 25 or over please visit our STIs and contraception page to see other London services

Barnet Young People's Service

We have a dedicated young people (aged 17 and under) sexual health drop-in clinic every Tuesday at our clinic in Edgware Community Hospital between 3:30pm to 6:30pm.

No appointment is necessary, just walk-in.

Visit our Barnet Young People's Service web page to find out how to access the service.

Services for people working in the sex industry

Clinics - London

CLASH @ Mortimer Market Centre, Capper St, Bloomsbury, London WC1E 6JB                            

Monday (all genders) and Friday (female-identifying only) 08:45-13:00. Walk-in first come first serve. We have two Mandarin Interpreters present in person on a Friday every week. Phone interpreters available on both days.

SHOC @ Archway Centre, 681-689 Holloway Rd, Upper Holloway, London N19 5SE                     

Thursday (all genders) 12:00-16:00. Walk-in first come first serve. Phone Interpreters available.

CLASH Health Promotion Team

Office: 020 3317 2555

For more information about what treatment can be given to individuals who work in the sex industry please click here.

 

The Bridge Service for People with Learning Disabilities

The Bridge Service helps people with learning disabilities to access sexual health services at Archway CentreMortimer Market CentreEdgware Community Hospital and Vale Drive Primary Care Centre in Barnet. 

See our Easy Read booklet about the service.

The Bridge Service offers:

  • Friendly, understanding staff to help you throughout your visit to the clinic.
  • Testing for all sexually transmitted infections (STIs)
  • Treatments and medication if needed
  • All types of contraception to stop pregnancy
  • PEP & PrEP (Pre & Post Exposure Prophylaxis) to help stop HIV infection.
  • Advice and information about sexual health, sexual behaviour and sexual problems
  • A range of free condoms and help with to use them correctly.
  • All services are free, private and confidential
  • People with learning disabilities can refer themselves or be referred by general practitioners (GPs), family members, carers, case workers or social workers (with the client’s consent)

Contacting the Bridge Service

If you live in Camden and Islington call  07738 261323

If you live in the borough of Barnet call 07738 261 319

Where is the Bridge?

We have two in Camden and two in Barnet. See the clinic nearest to where you live

Archway Centre
681-689 Holloway Road
Archway,
London, N19 5SE

Mortimer Market Centre Capper Street off Tottenham Court Road
London, WC1E 6JB

Edgware Community Hospital
Burnt Oak Broadway,
Edgware, HA8 0AD

Vale Drive Primary Care Centre
Vale Drive, Barnet
Greater London, EN5 2ED

Referral for the bridge service in Barnet

Download and complete our referral form for the Bridge service in Barnet.

Useful information (leaflet and links)

Abortion

Alcohol, smoking, drugs and chemsex

Cervical screening

CNWL are not commissioned to provide routine cervical screening. Please contact your GP if your screening is due

Possible cervical screening text messaging scam.

Public Health England has advised us of a possible cervical screening text messaging scam.

Some women are being contacted by text message advising them they are overdue for screening at their General Practice. The message asks them to call a mobile number and provide personal details.

Please do not respond to these text messages.

These messages are not from the NHS Cervical Screening Programme.

If you have questions, please contact your GP to confirm when you are next due to attend cervical screening.

Contraception

General skin conditions

HIV prevention

Menopause

CNWL are not commissioned to provide menopause care. We do not fit the Mirena IUS in women not needing contraception.

STIs

Sexual health problems, advice and treatments (SPATS)

Women's health