CNWL

Sexual Health Services
in London and Surrey

Sexual health and contraception

Central London Sexual Health Services for gay, bisexual, and men who have sex with men

You can book an appointment online at our Mortimer Market Clinic.

London contraception and sexual health

Our clinics

We provide clinical services from the following locations in London. Please click on the links below to get details around the services offered, and how you can book an appointment:

Emergency contraception or post-exposure HIV prevention

You can walk in to most of the clinics above (please click for details on location and opening times) for emergency contraception or post-exposure HIV prevention (exposed to HIV in the last 72 hours).

NHS emergency hormonal contraception service for people under 25 in Barnet

In Barnet, people under 25 can access two things for free:

  • Emergency contraception at pharmacies (morning after pill) and
  • Emergency long acting contraception (such as the coil) at specified GP practices.

Find out more about the service on our web page.

Online services

Online services are provided by Sexual Health London (SHL). Residents of most London boroughs can request STI home testing kits and now also contraception (pill, patch or ring) via SHL.

Check if you are eligible and order your STI home testing kit or contraception on the SHL website. 

Surrey contraception and sexual health

Online services

To request contraception (pill, patch and vaginal ring) online, please click here

For STI testing, if you want a check-up but do not have symptoms you can click here to order a home testing kit. Watch a helpful video with information about getting tested on this link and a film about self testing here

If you have not received your home-test results 7 days after returning the kit, please email: cnw-tr.surreyselftest@nhs.net

Additional information/tips to note for  sample taking

Please read the instructions leaflet that is included in the test pack before attempting to take the samples.

To make it easier to draw blood from your finger, your hands must  be warm and clean.

There are 3 lancets (for the finger prick blood test) included in the pack.

If you use all 3 lancets and are still unable to get the blood sample, you can request more lancets at cnw-tr.surreyselftest@nhs.net

Alternatively, you can phone 01483 675389 to book an appointment for a blood test at one of our clinics.

Our clinics

We provide clinical services from the following locations in Surrey. Please click on the links below to get details around the services offered, and how you can book an appointment:

We are receiving a high number of calls and waits are longer than usual. Our telephone lines are usually busiest at the start of the day so you may wish to call mid-morning or in the afternoon. Appointments are usually booked up quickly and are released as often as we are able to and sometimes become free should another patient cancel, so please try calling us again.

Cancelling your appointment

If you need to cancel your appointment please email CNWL.surreysexualhealth-cancelappointment@nhs.net. This email address is for cancellation of appointments only. 

Emergency contraception or post-exposure HIV prevention

You can walk in to Buryfields Clinic or Earnsdale Clinic, Monday to Friday, 9am to 11:30am for emergency contraception (EC) or post-exposure HIV prevention following sexual exposure to HIV in the last 72 hours (PEPSE).  

Please note that this is an emergency service for EC and PEPSE only and there may be a wait to be seen if the clinic is busy. Please arrive at least one hour before the end of the walk-in times.

Service information for people with learning disabilities

We have three Sexual Health Clinics in Surrey that can help and support you to stay safe when having sex. 

See our Easy Read leaflet, which will make you aware of the sexual health clinics and what we can do to help you.

How to contact the service if you are Deaf or hard of hearing

If you are Deaf or hard of hearing you may wish to use our dedicated texting facility to contact the service.  Please contact us on 07801 629974.   Please note we are unable to answer any clinical questions via this service.  If you need to make an appointment please state this in your text.  This number is monitored Monday to Friday between 10am to 3pm.

Free condoms for under 25s

Sign up here to find your nearest outlet to collect condoms 

Sexual health outreach in Surrey

CNWL’s Health Promotion Team provide free and confidential sexual health outreach services. 

We provide awareness training sessions - details below

Free online training for professionals

  • Condom distribution scheme training for professionals working with young people: Regular dates available Sign up here
  • Training on how to access sexual health services for professionals working with people over 25 years old: Regular dates available Sign up here

Free online training for all school staff

  • For teachers working in Surrey only. Regular dates available. Sign up here

Free training for pharmacy staff 

We can also provide bespoke training on Sexual Health to meet the needs of your staff in providing the services that they do. For example LGBTQ+ awareness and Sexual Health. Any bespoke training would need to be for a minimum of 8 people and would also be free of charge. This can be via Teams or face to face. For more information please email cnw-tr.admin.outreach@nhs.net to discuss your requirements.

Videos about sexual health 

About the Sexual Wellbeing logo and what it means

 

Surrey young people’s services (for under 25s)

We offer free and confidential support for young people

Online services

To request contraception (pill, patch and vaginal ring) online, please click here

If you are 16-25 years of age, you can order a quick access chlamydia/gonorrhoea urine test kit via the Chlamydia Screening Programme (CSP) click on this link. Please note this test does not include blood testing.

If you have no symptoms but want to check you don't have any sexually transmitted infections click here to order a home testing kit which also includes HIV and Syphilis.

Kits are delivered discreetly to your door.  Watch a helpful video with information about getting tested on this link and a film about self testing here

Clinics

You can also book an appointment at one of our three hubs


See our Easy Read leaflet, which tells you more about our sexual health clinics and what we can do to help you.

We also have a leaflet for young people too with more information about how to look after your sexual health. Download it here

 

Free condoms for under 25s


PrEP 

  1. PrEP is a medication taken by people who are HIV-negative to stop them contracting HIV. It is up to 99% effective when taken correctly.
  1. PrEP works by stopping the HIV virus from entering the cells in your body that it uses to reproduce itself. In this way, if you are taking PrEP correctly and you’re exposed to HIV, it can’t become established in you body. 
  1. PrEP is for anyone at increased risk of acquiring HIV

For more information on PrEP and how to book an appointment click on this link.

Emergency walk-in and wait

Our clinics offer emergency contraception (for use if you've had unprotected sex in the last 24 hours) and emergency PEP if you think you've been exposed to HIV. See our clinic pages to find the walk-in and wait times.  Pharmacies and GPs also offer emergency contraception. 

For a list of Pharmacies offering free chlamydia testing and treatment and emergency contraception please click on this link

PrEP

PrEP is a medication taken by HIV negative people to reduce their chance of contracting HIV.  Information and guides on PrEP are available from i-base

Book a PrEP appointment - London PrEP services 

Appointments to start or continue PrEP treatment are available at Mortimer Market Centre (Camden), Archway Centre (Islington), and Edgware Community Hospital (Barnet).

You can self-book an appointment online to start or continue PrEP at each of the clinics below. 

  • Mortimer Market Centre - Click here to book an appointment
  • Archway Centre - Click here to book an appointment
  • Edgware Community Hospital - Click here to book an appointment

If you can’t see any appointments available, please keep checking, or call the central booking office on 020 3317 5252. If you are having problems booking a PrEP appointment please email cnwl.prepuserfeedback@nhs.net with your name and a phone number you are happy to be contacted on, and a member of staff will get back to you.  

Phone lines are open Monday to Friday between 8.45am to 12.00pm.  If you need to cancel your appointment please email CNWL.Sexualhealth-cancelappointment@nhs.net. This email address is for cancellation of appointments only. 

London Online PrEP Service

If you have previously received PrEP from one of our clinics and fulfil certain criteria, you are eligible to use our Online PrEP Service. To use this service, you must have completed an SHL home testing kit within the past six weeks. This service allows you to fill out a form and have your PrEP mailed out to you or you can collect it from Mortimer Market Centre. You are eligible to use our Online PrEP Service if:

  • You live in one of the following boroughs: Camden, Islington, Haringey, and Barnet
  • You are under 40 years old
  • You have previously received PrEP from our clinics (Mortimer Market Centre, Archway Centre, Edgware Community Hospital) and your last appointment was face to face
  • You take PrEP daily and haven’t missed any doses
  • You haven’t been told you need your kidney function monitoring more than once yearly


Surrey PrEP services

If you live in Surrey and would like to start PrEP or need a repeat prescription, call us for an appointment on 01483 675389, Monday - Friday 9.30am – 4.30pm.

What is PrEP? And how does it work?

Our Specialty Registrar Dr Arthur Wong explains exactly how PrEP works and the benefits of taking the medication.

 

Camden and Islington Young Peoples Service (for under 25s)

This service offers free, confidential service for people under 25 to access to sexual health screening, contraception, pregnancy testing and wellbeing support. 

To request contraception (pill, patch and vaginal ring) online, please click here.

Please note we run a walk-in service for implants (removals, insertions, replacements) and IUD/IUS removals. 

If you need an IUD/IUS inserted, please contact the number below. 

Visit our web page to find out how to access the service.

Haringey Young Peoples Services and LARC (coils and implants) for all women

Our service offers free and confidential sexual health services for young people under 25 and Long Acting Reversible Contraception (LARC) e.g. Coil and Implant for women of all ages.

How to book an appointment

To book an appointment at one of our clinics, please click on the following locations:

Walk in Clinic for under 19 year olds

We also run walk in clinics at

  • Morum House on Thursdays from 4pm to 7pm
  • Lordship Lane on Tuesdays from 4pm to 7pm

If you are 25 or over please visit our STIs and contraception page to see other London services

Services for people working in the sex industry

Clinics - London

CLASH @ Mortimer Market Centre, Capper St, Bloomsbury, London WC1E 6JB                            

Monday (all genders) and Friday (female-identifying only) 09:00-12:00. Walk-in first come first serve. We have two Mandarin Interpreters present in person on a Friday every week. Phone interpreters available on both days.

SHOC @ Archway Centre, 681-689 Holloway Rd, Upper Holloway, London N19 5SE                     

Thursday (all genders) 12:00-15:00. Walk-in first come first serve. Phone Interpreters available.

CLASH Health Promotion Team

Office: 020 3317 2555

For more information about what treatment can be given to individuals who work in the sex industry please click here.

 

The Bridge Service for People with Learning Disabilities

The Bridge Service helps people with learning disabilities to access sexual health services at Archway CentreMortimer Market CentreEdgware Community Hospital and Vale Drive Primary Care Centre in Barnet. 

See our Easy Read booklet about the service.

The Bridge Service offers:

  • Friendly, understanding staff to help you throughout your visit to the clinic.
  • Testing for all sexually transmitted infections (STIs)
  • Treatments and medication if needed
  • All types of contraception to stop pregnancy
  • PEP & PrEP (Pre & Post Exposure Prophylaxis) to help stop HIV infection.
  • Advice and information about sexual health, sexual behaviour and sexual problems
  • A range of free condoms and help with to use them correctly.
  • All services are free, private and confidential
  • People with learning disabilities can refer themselves or be referred by general practitioners (GPs), family members, carers, case workers or social workers (with the client’s consent)

Contacting the Bridge Service

If you live in Camden and Islington call  07738 261323

If you live in the borough of Barnet call 07738 261 319

Where is the Bridge?

We have two in Camden and two in Barnet. See the clinic nearest to where you live

Archway Centre
681-689 Holloway Road
Archway,
London, N19 5SE

Mortimer Market Centre Capper Street off Tottenham Court Road
London, WC1E 6JB

Edgware Community Hospital
Burnt Oak Broadway,
Edgware, HA8 0AD

Vale Drive Primary Care Centre
Vale Drive, Barnet
Greater London, EN5 2ED

Referral for the bridge service in Barnet

Download and complete our referral form for the Bridge service in Barnet.

Useful information (leaflet and links)

Visit our Useful leaflets and links page to see our full list of sexual health resources and information.